Omni Channel for Contact centers

Just communicate with customers!
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WHAT WE PROVIDE

We Build Cloud Services
for Your Success

Etisalna Cloud PBX

Etisalna Cloud PBX

The Smarter Way to Communicate, Grow, and Innovate!

Etisalna Cloud PBX is a cloud-based phone system that provides businesses with a smarter, ...

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Cloud contact center

Cloud contact center

The Ultimate Solution for Remote Customer Service!

Etisalna Cloud Contact Center is a fully cloud-based professional contact center solution ...

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Whatsapp Business API

Whatsapp Business API

The WhatsApp Business API is a messaging platform designed for businesses to communicate with their customers. It allows businesses to create a ded ...

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About Etisalna

Bridging Connections, Empowering Growth in the arab world and Beyond

  • Etisalna wasn't born from lines of code or server racks, but from a spark of opportunity in the heart of arab world's bustling telecom landscape. We saw a disconnect – businesses yearning for seamless customer interactions and agile cloud solutions, yet grappling with fragmented services and complex tech stacks. This disconnect became our north star, our driving force to bridge the gap between ambition and reality.
  • Etisalna is more than just a call center or cloud provider; we're architects of connections. We craft bespoke solutions that weave together best-in-class call center services and cutting-edge cloud infrastructure, tailored to each client's unique needs. Our multilingual agents become extensions of your brand, delivering exceptional customer experiences that nurture loyalty and drive success. And with our secure, scalable cloud solutions, we empower businesses to innovate, expand, and reach new heights, unburdened by IT complexities. .
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WHY CHOOSE US

we're your bridge to growth, your conductor in the symphony of success. Here's why we stand out:

01
We are Arab world and the Middle East, personified
Our multilingual agents understand your customers, speaking their languages and nuances like native voices. No cultural barriers, just authentic connections that build lasting loyalty.
02
We are technology as artistry
We don't offer cookie-cutter solutions; we craft bespoke clouds and call center experiences, tailored to your unique needs and ambitions. Your success is our masterpiece.
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Works together

we're passionate about delivering exceptional customer experiences through innovative.

There are many reasons why you should consider working with Etisalna. Here are just a few:

Innovative Solutions: We're committed to staying at the forefront of technology, and we offer innovative solutions that can help your business thrive.

Exceptional Customer Service: We're dedicated to delivering exceptional customer service, and we're committed to ensuring that our clients receive the best possible support.

Customized Solutions: We understand that every business is unique, and we provide customized solutions that meet the specific needs of our clients.

Proven Track Record: We have a proven track record of delivering exceptional results for our clients.

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Blog

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Etisalna: A Leading Provider of Cloud-based Solutions in Saudi Arabia

In today's digital age, businesses in Saudi Arabia are constantly looking for ways to stay ahead of the competition and provide exceptional custome ...

Sep 03, 2024

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The Benefits of Cloud Call Center Solutions: Why It's Time to Make the Switch

 

In today's fast-paced business world, customer service is more important than ever. With the rise of digital communication, customers ...

Aug 07, 2024

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Etisalna Social: Revolutionizing Customer Service with Omnichannel Conversations

 

In today's digital age, customers expect to be able to interact with businesses across multiple channels, whenever and wherever they w ...

Jul 08, 2024
Our partners
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